Frequently Asked Question

There is a variety of private home care services available to those who wish to stay in their home but would benefit from additional help. For more information about private home care services and who benefits from them, visit the What is Private Home Care? page.

Every client has unique needs that require different services. We start with a care consultation to help determine the client’s needs, discuss costs, and create a schedule. We also look for any skilled services that could potentially be covered by Medicare or another insurance.

We guarantee service within 24 hours assuming we can meet the client’s needs. We can provide same day care if the need is more urgent and staff is available. Either way, we would have a liaison provide a consultation within 2 hours to determine if we can accept the referral. We are not able to provide care if we do not know the client’s specific needs.

Yes. We can provide private home care services wherever you call home. If the service is in a skilled nursing facility or transitional care unit, we need permission from the facility to provide personal care services (bathing, transferring, toileting, etc.). Otherwise we will provide one-on-one companion services. We can provide personal care services in an assisted living apartment without the building’s permission because it is considered the client’s residence.